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Terms and conditions

This is an English translation of our Italian terms and conditions. In case of discrepancy, the Italian version prevails.

1. General information

These Terms and Conditions govern the sale and use of the courses offered by Valeria Milani – VAT no. 13957390969, based in Via Campo del Ponte 4/3.

Contact: info@cresceredigitali.it.

By purchasing a course, the user fully accepts the following.

2. Payment methods

The following payment methods are accepted:

  • Bank transfer
  • PayPal
  • PayPal instalments
  • Credit card

3. Lesson days and times

The day and time chosen at the time of purchase remain valid for the entire duration of the course.

Changes can be requested, subject to the availability of the tutors.

4. Rescheduling and cancellation policy

  • One-to-one courses: up to 6 lessons can be cancelled with 24 hours’ notice and up to 3 lessons even at the last minute, over the whole course. In these cases, the lesson is moved or made up at the end of the course. Beyond these limits, the lesson cannot be made up.

5. Course duration

The course lasts a total of 32 hours. The date and time of the lessons are decided together by the student and the tutor.

6. Right of withdrawal and refunds

Consumers have the right to withdraw within 14 days of purchase, except for the exceptions provided by law (Italian Legislative Decree 206/2005).

The right of withdrawal does not apply to online courses if their delivery has already started with the express consent of the adult student or, in the case of minors, of the parent/legal guardian, with the simultaneous acknowledgement of the loss of the right of withdrawal.

7. Student obligations

The student agrees to:

  • use a suitable device and internet connection,
  • not share materials, recordings or accounts,
  • for students under 18, registration must be made by a parent/guardian.

8. Intellectual property

Materials, recordings and content remain the property of the school and may not be reproduced or transferred.

9. Limitation of liability

The school is not responsible for technical malfunctions of the students’ devices or internet connection.

10. Governing law and jurisdiction

These Terms are governed by Italian law.

Place of jurisdiction: the court of Milan.